Integrations Terms Of Use
[TERM_6] Created on: 01.01.2024 - Last modified / reviewed: 15.09.2025
Introduction
These Integrations Terms of Use describe how Scaleflex provides and supports integrations. By accessing or using integrations, Customer agrees to be bound by these Integrations Terms of Use. To the extent not covered in these Integrations Terms of Use the Agreement between Customer and Scaleflex will apply.
By entering into these Integrations Terms of Use on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Integrations Terms of Use.
Scaleflex Applications
Please note that integrations developed by Scaleflex (“Scaleflex Applications”) connect the Serviceswith other software(s) and are not required to use the Product. Scaleflex has no control over the product roadmap and development of such other software(s). Even so, Scaleflex will make reasonable efforts to keep Scaleflex Applications compatible with the other software(s). By using Scaleflex Applications, Customer acknowledges that they are provided “as is”, without warranty of any kind, whether express or implied. Scaleflex will have no liability whatsoever, including indemnification for damages, losses, or claims that arise from Scaleflex Applications, including from any modification, combination, or development of Scaleflex Applications that are not performed by Scaleflex.
Non-Scaleflex Applications
Customer acknowledges that certain software features may be available that integrate with the Product which are developed, provided, or offered by third-party providers (“Non-Scaleflex Applications”). Such Non-Scaleflex Applications are not required to use the Product. Scaleflex does not warrant and is not responsible or liable for any aspect of Non-Scaleflex Applications, regardless of whether they are designated or promoted by Scaleflex as "certified," "approved", "recommended", or similar; offered directly by Scaleflex or via its app marketplace; or discussed during any promotion or sales process. The terms and conditions of Customer’s use of Non-Scaleflex Applications are strictly between Customer and the third-party provider. Customer agrees that, if it chooses to use Non-Scaleflex Applications, Scaleflex may grant third-party providers access to the Customer Data to the extent required for the interoperation of such Non-Scaleflex Applications with the Product, and Scaleflex shall not be responsible for any resulting or related disclosure, modification, or deletion of Customer Data.
Integrations Support
For Scaleflex Applications, Scaleflex will provide the level of support included in Customer’s Subscription. For Non-Scaleflex Applications, Scaleflex will not be obligated to provide support beyond maintaining the basic information included in the Knowledge Base and Customer will seek support from that third party directly. Please rest assured that, Scaleflex is still responsible for: (i) maintaining its API in accordance with the API endpoint usages stated in Scaleflex’s API Documentation; (ii) taking steps in case of a malfunctioning integration in order to determine if the API is functioning in accordance with the API Documentation; and (iii) rectifying API malfunctions discovered under (ii) that are the result of a deviation on Scaleflex’s part from the API Documentation.
API
For application programming interface (API) usage, please consult the Scaleflex API Terms of Use, which can be accessed and downloaded directly at: www.legal.scaleflex.com/api-terms-of-use/.
Privacy Provisions for Specific Integrations
General Principles. Certain integrations may require additional privacy and data protection measures, in compliance with the EU General Data Protection Regulation (GDPR) and applicable French law. These specific measures are supplementary to the general commitments set forth in these Terms of Use.
Vendor-Specific Measures. For each third-party vendor, details on data processing, purposes, and specific privacy safeguards are provided in the annex to these Terms (the “Annex”). The Annex forms an integral part of the present Terms of Use.
Precedence. In the event of a conflict between the general provisions of these Terms and the vendor-specific measures contained in the Annex, the latter shall prevail for the relevant integration.
Updates. Scaleflex may update or amend the Annex at any time, in line with legal requirements or changes in third-party practices. Users are encouraged to consult the Annex regularly.
ANNEX 1 - SHOPIFY APP PRIVACY
Created on: 01.01.2024 – Last Updated on: 19.09.2025
Specific integrations will sometimes require additional privacy elements to be described. A list of specific privacy measures and details per third party vendor can be found below.
Shopify App Privacy The Scaleflex x Shopify Connector, referred to as "the App," seamlessly integrates Scaleflex DAM with Shopify, known as "the Service," catering to merchants utilizing Shopify for their online stores. This Privacy Policy outlines the process of collecting, utilizing, and sharing personal information when you install or use the App in conjunction with your Shopify-powered store.
Please note that the Service was previously marketed under the name ‘Filerobot,’ which may continue to appear on the Shopify marketplace until this designation is fully replaced.
For the global privacy and policy please navigate to the parent page.
1.1. Personal Information collection by the App Upon installing the App, certain information from your Shopify account will be automatically accessible to us:
Your merchant store URL / ID - Your products IDs and Image Assets
1.2. Utilization of your Personal Information We gather those personal information to provide the Service and operate the App. Furthermore, we use this data to:
Distinguish product image data between merchants - Change image URLs to Filerobot's image URLs
Optimize user experience
1.3. Your Rights If you are a European resident, you have the right to access, correct, update, or delete the personal information we have about you. For this, please reach out to us through the provided contact information below. Additionally, if you are a European resident, note that we process your information to fulfil contracts with you (e.g., orders) or pursue our legitimate business interests.
1.4. Changes to Privacy Policy To reflect changes in practices or for operational, legal, or regulatory reasons, we might update this privacy policy periodically.
1.5. Contact Information For inquiries about our privacy practices specifically related to the use of our Shopify connector App, as well as questions or complaints, please reach out using the following:
Email: [email protected]
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