Services Terms and Conditions
WELCOME! WE ARE VERY EXCITED YOU HAVE DECIDED TO USE OUR SERVICES. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY CHECKING THE BOX “I AGREE” TO THESE TERMS AND CONDITIONS OR BY SIGNING A CONTRACT WITH THESE TERMS AND CONDITIONS ATTACHED OR BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE.
These Terms and Conditions (“Terms”) between You and Scaleflex SAS (“Scaleflex”, “we” or “us”) govern Your (“Customer”, “You”) use and access to Cloudimage’s and Filerobot’s cloud-based image optimization and digital asset management products and services (collectively “Services”); by using the Services, You accept these Terms in full. If You disagree with these Terms or any part of these Terms, You can freely decide not to use this website and/or the Services. You must be at least of legal adult age to use this website and the Services. By using this website and benefitting from the Services and by agreeing to these Terms You warrant and represent that You are at least of legal adult age in Your country.
These terms and conditions cover the use of following Services:
a. Cloudimage: image transformation, optimization and acceleration
b. Filerobot: digital asset management - media upload, storage, management, transformation, optimization and acceleration
By using Filerobot, you are automatically using Cloudimage.
“Add-On” means any additional services or solutions provided by Scaleflex which are not Cloudimage or Filerobot solutions, as described in the Scaleflex’s Product Catalogue.
“Administrator” means an user with administrative rights to the Console of the respective Scaleflex Service
“Asset” | “Digital Asset” means an image, video or static file (.css, .js, .pdf and any other file delivered on a web or mobile application) stored, transformed and accelerated by the Services over CDN
“Asset Cache” | “Digital Asset Cache” means a copy of the Origin Asset as well as the Transformed Asset temporarily stored on the Transformation Servers and CDN Servers
“Caching” means the action of temporary storing Transformed Assets on the Transformation and CDN servers
“CDN” means Content Delivery Network and refers to a supplier of Scaleflex for accelerating the delivery of Asset worldwide
“CDN Traffic” means the monthly CDN traffic generated by the delivery Your Transformed Assets, measured in Gigabytes or Terabytes
“CDN Server” means a physical or virtual server hosted in a CDN Point-of-Presence
“Console” means the administration portal for the Services
“Customer” or “Organization” means any individuals (e.g. Freelancer or similar) or entities (e.g. Company, Digital Agency, MSP or similar) which use the Service
“Discount” means the discount provided in the quote for the Services
“Free Trial” means the 14-day period You can enjoy Filerobot and Cloudimage in a non-production environment (capped usage of the services) for free.
“Gigabyte” or “GB” means 1 000 000 000 bytes
"Media Optimization" means the on-the-fly processing, compression, adaptive delivery of dynamic and static content.
“Migration Tool” means a script or service we provide You to assist with migrating Asset from their current storage provider into the Filerobot Storage
“Overuse” means the Asset Cache, Storage, Users and CDN Traffic consumed by You above Your Plan’s allowances
“Overuse Cost” means the cost per GB / month for additional usage of the Services exceeding the selected Plan’s allowance or number of User Licences exceeding the Filerobot ENTERPRISE allowance
“Origin Asset” | “Origin Digital Asset” means the media Asset You want to upload into the Filerobot Storage and transform with the Services prior to Transformation
“Party” means You or Scaleflex
“Perk Offer” means specific and limited promotional advantages made available by the authorized Scaleflex’ Partners to their Customers;
“Plan” means a paid subscription for production use of the Services as defined in the Pricebook
“Services” means the services offered by Scaleflex to You under these Terms, including (1) the Storage, (2) the Transformation, (3) the temporary Caching on the Transformation Servers, and (4) CDN acceleration. (1), (2), (3) and (4) are bundled under the Filerobot service; (2), (3) and (4) are bundled under the Cloudimage service.
“Service Availability” means the combined availability of the Scaleflex Storage service, Transformation Servers and CDN Servers. It is measured as the percentage of time in a calendar month that the Services are available for access, as measured by Scaleflex status pages.
“SLA” means the Service Availability agreed between You and Scaleflex
“Storage” means the combined amount of Cloud Storage in Gigabytes or Terabytes required to store Your Origin and Transformed Assets
“Storage Infrastructure” means the distributed Filerobot storage infrastructure You upload Assets to for permanent storage prior to Transformation and CDN delivery
“Storage API” means the set of RESTful APIs available to You for uploading Assets into the Filerobot Storage programmatically
“Terms” means the present service terms and conditions
“Terabyte” or “TB” means 1 000 000 000 000 bytes
“Token” means Your token associated to a Free Trial or Plan
“Transformation” means the media processing operation from Cloudimage and Filerobot, including but not limited to resizing, cropping, watermarking, compression, transcoding and minification applied to the Origin Asset
“Transformed Asset” means the Asset after application of the Transformation on the Scaleflex Transformation Servers