> For the complete documentation index, see [llms.txt](https://legal.scaleflex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.scaleflex.com/privacy-and-data-processing/global-privacy-policy/sub-processors.md).

# Sub Processors

**Introduction**

Scaleflex SAS (“Scaleflex”, "Cloudimage", "Filerobot") uses certain sub-processors (including members of the Scaleflex Group and third parties, as listed below), subcontractors and content delivery networks to assist it in providing the Scaleflex Services as described in the Terms of Use.

**What is a Sub-processor**

A sub-processor is a third-party data processor engaged by Scaleflex, including entities from within the Scaleflex Group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Scaleflex engages different types of sub-processors to perform various functions as explained in the tables below. Scaleflex refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not sub-processors.

**Due Diligence**

Scaleflex undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process Service Data.

**List of sub-processors**

You will find below the list of our suppliers, which qualify as data sub-processors. We have signed DPAs with all of them and are keeping this list up-to-date.

| **Entity Name**                                   | **Entity Type** | **Entity Country** |
| ------------------------------------------------- | --------------- | ------------------ |
| OVH SAS                                           | IAAS provider   | France             |
| Akamai Technologies SARL (Cloud Compute / Linode) | IAAS provider   | France             |
| Amazon Web Services, Inc                          | IAAS provider   | Ireland            |
| Microsoft Inc (Azure)                             | IAAS provider   | Ireland            |
| <p>Google Cloud </p><p>(Vertex AI & Vision)</p>   | AI provider     | Ireland            |
| Akamai Technologies SARL                          | CDN provider    | France             |
| CDNetworks Europe, Co. Ltd.                       | CDN provider    | United Kingdom     |
| FASTLY                                            | CDN provider    | USA                |
| Amazon Web Services, Inc (Cloudfront)             | CDN provider    | Ireland            |
| Salesforce.com EMEA Ltd                           | CRM provider    | United Kingdom     |
| HubSpot                                           | CRM provider    | France             |
| Zendesk, Inc                                      | STS provider    | USA                |

**Definition**

| IAAS | Infrastructure-as-a-Service      |
| ---- | -------------------------------- |
| AI   | Artificial Intelligence          |
| CDN  | Content Delivery Networks        |
| CRM  | Customer Relationship Management |
| STS  | Support Ticketing System         |