Sub-processors

Latest Update: 01.01.2024

Introduction

Scaleflex SAS (“Scaleflex”, "Cloudimage", "Filerobot") uses certain sub-processors (including members of the Scaleflex Group and third parties, as listed below), subcontractors and content delivery networks to assist it in providing the Scaleflex Services as described in the Terms of Use.

What is a Sub-processor

A sub-processor is a third party data processor engaged by Scaleflex, including entities from within the Scaleflex Group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Scaleflex engages different types of sub-processors to perform various functions as explained in the tables below. Scaleflex refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not sub-processors.

Due Diligence

Scaleflex undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process Service Data.

List of sub-processors

You will find below the list of our suppliers, which qualify as data sub-processors. We have signed DPAs with all of them and are keeping this list up-to-date.

Entity Name	Entity Type	Entity Country
OVH SAS	IAAS provider	France
Amazon Web Services, Inc	IAAS provider	Ireland
Akamai Technologies SARL (Cloud Compute / Linode)	IAAS provider	France
Microsoft Inc (Azure)	IAAS provider	Ireland
Amazon Web Services, Inc (Cloudfront)	CDN provider	Ireland
Akamai Technologies SARL	CDN provider	France
CDNetworks Europe, Co. Ltd.	CDN provider	United Kingdom
FASTLY	CDN provider	USA
Salesforce.com EMEA Ltd	CRM provider	United Kingdom
HubSpot	CRM provider	France
Zendesk, Inc	STS provider	USA

Definition
CDN	Content Delivery Networks
IAAS	Infrastructure-as-a-Service
CRM	Customer Relationship Management
STS	Support Ticketing System