Sub-processors

Latest Update: 01.01.2024

Introduction

Scaleflex SAS (“Scaleflex”, "Cloudimage", "Filerobot") uses certain sub-processors (including members of the Scaleflex Group and third parties, as listed below), subcontractors and content delivery networks to assist it in providing the Scaleflex Services as described in the Terms of Use.

What is a Sub-processor

A sub-processor is a third party data processor engaged by Scaleflex, including entities from within the Scaleflex Group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Scaleflex engages different types of sub-processors to perform various functions as explained in the tables below. Scaleflex refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not sub-processors.

Due Diligence

Scaleflex undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process Service Data.

List of sub-processors

You will find below the list of our suppliers, which qualify as data sub-processors. We have signed DPAs with all of them and are keeping this list up-to-date.

Entity NameEntity TypeEntity Country

OVH SAS

IAAS provider

France

Amazon Web Services, Inc

IAAS provider

Ireland

Akamai Technologies SARL (Cloud Compute / Linode)

IAAS provider

France

Microsoft Inc (Azure)

IAAS provider

Ireland

Amazon Web Services, Inc (Cloudfront)

CDN provider

Ireland

Akamai Technologies SARL

CDN provider

France

CDNetworks Europe, Co. Ltd.

CDN provider

United Kingdom

FASTLY

CDN provider

USA

Salesforce.com EMEA Ltd

CRM provider

United Kingdom

HubSpot

CRM provider

France

Zendesk, Inc

STS provider

USA

Definition

CDN

Content Delivery Networks

IAAS

Infrastructure-as-a-Service

CRM

Customer Relationship Management

STS

Support Ticketing System

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