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Sub-processors

Introduction

Scaleflex SAS (“Scaleflex”, "Cloudimage", "Filerobot") uses certain sub-processors (including members of the Scaleflex Group and third parties, as listed below), subcontractors and content delivery networks to assist it in providing the Scaleflex Services as described in the Terms of Use.

What is a Sub-processor

A sub-processor is a third party data processor engaged by Scaleflex, including entities from within the Scaleflex Group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Scaleflex engages different types of sub-processors to perform various functions as explained in the tables below. Scaleflex refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not sub-processors.

Due Diligence

Scaleflex undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process Service Data.

List of sub-processors

You will find below the list of our suppliers, which qualify as data sub-processors. We have signed DPAs with all of them and are keeping this list up-to-date.
Entity Name
Entity Type
Entity Country
OVH SAS
IAAS provider
France
Microsoft Inc (Azure)
IAAS provider
Ireland
Amazon Web Services, Inc
IAAS provider
Ireland
Amazon Web Services, Inc (Cloudfront)
Content Delivery Network provider
Ireland
Akamai Technologies SARL
Content Delivery Network provider
France
CDNetworks Europe, Co. Ltd.
Content Delivery Network provider
United Kingdom
FASTLY
Content Delivery Network provider
USA
Salesforce.com EMEA Ltd
Customer Relationship Management provider
United Kingdom
HubSpot
Customer Relationship Management provider
France
KIFLO
Partners Relationship Management provider
France
Zendesk, Inc
Support ticketing provider
USA
Definition
Text
CDN
Content Delivery Networks
IAAS
Infrastructure-as-a-Service
CRM
Customer Relationship Management
CSM
Customer Support Management