Annex 1 - Shopify App Privacy

[TERM_6] Created on: 01.01.2024 - Last modified / reviewed: 15.09.2025

Specific integrations will sometimes require additional privacy elements to be described. A list of specific privacy measures and details per third-party vendor can be found below.

1. Shopify App Privacy

The Scaleflex x Shopify Connector, referred to as "the App," seamlessly integrates Scaleflex DAM with Shopify, known as "the Service," catering to merchants utilizing Shopify for their online stores. This Privacy Policy outlines the process of collecting, utilizing, and sharing personal information when you install or use the App in conjunction with your Shopify-powered store.

Please note that the Service was previously marketed under the name ‘Filerobot,’ which may continue to appear on the Shopify marketplace until this designation is fully replaced.

For the global privacy and policy please navigate to the parent page.

1.1. Personal Information collection by the App

Upon installing the App, certain information from your Shopify account will be automatically accessible to us:

• Your merchant store URL / ID

• Your products IDs and Image Assets

1.2. Utilization of your Personal Information

We gather those personal information to provide the Service and operate the App. Furthermore, we use this data to:

• Distinguish product image data between merchants

• Change image URLs to Filerobot's image URLs

• Optimize user experience

1.3. Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we have about you. For this, please reach out to us through the provided contact information below. Additionally, if you are a European resident, note that we process your information to fulfil contracts with you (e.g., orders) or pursue our legitimate business interests.

1.4. Changes to Privacy Policy

To reflect changes in practices or for operational, legal, or regulatory reasons, we might update this privacy policy periodically.

1.5. Contact Information

For inquiries about our privacy practices specifically related to the use of our Shopify connector App, as well as questions or complaints, please reach out using the following:

Email: [email protected]

France HQ	United States	Bulgaria
53 Chemin de Beauregard 38330 Saint Nazaire Les Eymes France	3500 South Dupont Highway Dover DE 19901 United States	20 Dimitar Dimov str., et. 4, ap. 20 1164 Sofia, Lozenets Bulgaria